For Patients
Important information and resources for new and existing patients
New Patients Welcome
We are accepting new patients and look forward to providing you with expert pulmonary care. Please review the information below to prepare for your first visit.
Before Your First Appointment
Complete these steps to ensure a smooth visit
- 1
Complete Patient Forms
Fill out our online patient intake forms before your appointment to save time.
- 2
Verify Insurance Coverage
Contact your insurance provider to verify coverage for pulmonary services and obtain any required referrals.
- 3
Gather Medical Records
If you have previous test results, imaging studies, or medical records related to your condition, please bring them or have them sent to our office.
What to Bring
Insurance Cards
Bring both your primary and secondary insurance cards (if applicable).
Photo ID
Valid government-issued photo identification (driver's license, passport, etc.).
Medication List
Complete list of current medications including dosages and frequency.
Payment Method
Co-payment, deductible, or payment method for self-pay patients.
Office Hours
Contact Information
Phone: (830) 214-0104
Address: 1619 E Common St, Suite 902
New Braunfels, TX 78130
Important Policies
Appointment Cancellations
Please provide at least 24 hours notice if you need to cancel or reschedule your appointment. Same-day cancellations and no-shows may be subject to a fee.
Prescription Refills
Allow 2 business days for prescription refill requests. Please contact your pharmacy to submit refill requests. You must have been seen within the last 6 months to receive refills.
Payment Policy
All co-payments, deductibles, and co-insurance amounts are due at the time of service. We accept cash, checks, Visa, MasterCard, American Express, and Discover.
Patient Resources
Patient Forms
Access and complete patient intake forms, consent forms, and medical records release forms online.
Insurance Information
We participate with most major insurance plans. Please contact our office to verify your coverage.
Medical Records
Request copies of your medical records or authorize release to another provider.
Frequently Asked Questions
Do I need a referral to see Dr. Hernandez?
This depends on your insurance plan. Some plans require a referral from your primary care physician, while others allow you to schedule directly. Please check with your insurance provider.
What should I expect during my first visit?
Your first visit will include a comprehensive medical history review, physical examination, and discussion of your symptoms and concerns. Dr. Hernandez may order diagnostic tests if needed.
How long is a typical appointment?
Initial consultations typically last 45-60 minutes. Follow-up appointments are usually 15-30 minutes, depending on the complexity of your condition.
Can I get my sleep study results online?
Sleep study results will be discussed with you during a follow-up appointment. You may request copies of your results at any time.
Ready to Schedule Your Appointment?
Call our office today or complete your new patient forms online to get started.